payment policy
At Elicie, we’re committed to delivering a seamless and secure shopping experience for our customers across the United States. Below is an outline of our payment policy:
Accepted Payment Methods
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as Shop Pay: pay in multiple installments and other secure payment options available at checkout.
Currency
All transactions are processed in U.S. Dollars (USD).
Payment Security
Your payment details are encrypted and securely processed. To protect your information, we do not store any credit or debit card data on our servers.
Payment Verification
For your protection, some payments may require verification. Orders will be processed only after payment has been successfully confirmed.
Failed Transactions
If your payment doesn’t go through, please double-check with your bank or payment provider. Feel free to contact us if you need assistance. Orders cannot be completed until payment is successfully received.
Refunds
Approved refunds for returned items will be issued to your original payment method within 10 business days, in line with our return policy.
If you have any questions about payments, please don’t hesitate to contact us.
